Service Centre Senior Analyst (Finance) - Gold Coast or Nathan at Griffith University

City of Brisbane, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

15 Oct, 26

Salary

101295.51

Posted On

17 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Financial Processing, Reconciliations, Payables Management, Customer Service, Fraud and Corruption Controls, Compliance, Financial Reporting, Stakeholder Management, Problem Solving, Attention to Detail

Industry

Higher Education

Description

Company Description Every institution values excellence. What matters most is why. Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them. Why? Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence. Job Description About the role The Service Centre Senior Analyst supports the delivery of accurate, compliant, and efficient financial operations across the University. Working within the Service Centre, you will manage financial processing, reconciliations, and payables activities while providing excellent customer service and resolving complex issues. This role plays an important part in maintaining strong fraud and corruption controls, ensuring compliance with University policies and financial frameworks. As a collaborative team member, you will contribute to continuous improvement initiatives and provide flexible support across finance functions as required. Key Responsibilities Process financial transactions accurately and in compliance with legal and regulatory requirements, including invoices and credit notes. Manage reverse invoicing and reconciliations across Campus Life and Concur systems to ensure accurate and timely reporting. Provide guidance and coaching on complex matters, supporting team capability, workload management, and issue resolution. Deliver exceptional customer service by responding to stakeholder enquiries and resolving issues efficiently. Apply strong finance systems knowledge to support compliance, improve processes, and drive operational excellence. Prioritise competing tasks, solve problems proactively, and escalate complex issues when required. Maintain a high level of accuracy and attention to detail across all financial processing and reporting activities. About You The occupant of this position will hold a tertiary qualification with subsequent relevant experience, or an equivalent combination of relevant experience and/or education/training. What we can offer This is a full time fixed term opporutntiy for 12 months based at either the Gold Coast or Brisbane South (Nathan) campus. As Griffith is a multi-site University you may be required to work across other locations Griffith University’s campuses are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples. Salary HEW 6 Salary – Base range - $94,966.18 - $101,295.51 + 17% superannuation. Full package range - $111,110.42 - $118,515.75. Additional Information Why join Griffith? As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer: Wide range of Learning and Development opportunities Mix of on campus and work from home options available and a supportive work environment Salary packaging options and corporate health discounts Generous leave entitlements including paid parental leave and leave loading Support with future learning opportunities through our educational staff assistance scheme Opportunities for internal mobility Health Safety and Wellbeing initiatives – on campus Gym facilities At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience. Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Our University is committed to fostering a safe, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy. How to apply Please submit your application online and ensure it includes the following: A covering letter outlining your suitability for the role please refer to the qualifications above and the position description. Current curriculum vitae/resume including full contact details Closing date: Friday 24th July at 11:59pm. All applications must be submitted online. Primary Location (Campus): Gold Coast Employment Type: Full Time Department ID: Corporate Services Service Centre - SER Appointment Type: Fixed Term

Responsibilities

Manage financial processing, reconciliations, and payables activities to ensure accurate and compliant financial operations. Provide guidance to team members and resolve complex stakeholder enquiries to drive operational excellence.