Service Centre Support Officer- Accounts Payable at Griffith University

City of Brisbane, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

77680.0

Posted On

04 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounts Payable, Financial Administration, Shared Services Environment, Invoice Processing, Credit Note Processing, Compliance, Financial Policies, Enquiry Response, Stakeholder Communication, Data Integrity, Process Improvement, Judgement, Governance Practices, Attention To Detail, Time Management, Communication Skills

Industry

Higher Education

Description

Company Description Every institution values excellence. What matters most is why. Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them. Why? Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence. Our Service Centre plays a critical role in delivering efficient, compliant and customer focused financial services to staff, students and external suppliers. You will join a collaborative shared services environment where accuracy, integrity and service excellence matter. Job Description As a Service Centre Support Officer- Accounts Payable, you will support the timely and accurate processing of high volume financial transactions in line with University policies and legislative requirements. You will: Process invoices, credit notes and related financial transactions with accuracy and efficiency. Ensure compliance with financial policies, procedures and legal requirements. Respond to enquiries from internal stakeholders and external suppliers in a professional and timely manner. Monitor outstanding transactions and follow up to ensure timely resolution. Maintain accurate records and uphold strong data integrity across financial systems. Contribute to process improvements that enhance service delivery and efficiency. This role is critical to the University’s fraud and corruption control environment. You will apply sound judgement, maintain strong governance practices and act with integrity in all financial processing activities. About you What matters most is your drive to create a brighter future that benefits all. Through our core principles of excellence, ethics and engagement, you’ll thrive on seeing the direct and lasting impact you’ll have on every community and every future. To be successful in this role you will have: Experience in accounts payable, financial administration or a shared services environment. Strong attention to detail and the ability to process work accurately at pace. The ability to manage competing priorities and meet deadlines. A customer focused approach with strong communication skills. Confidence working with financial systems and digital platforms. An understanding of compliance and governance requirements within financial processing. What we can offer This is a fixed term (4months), full time position primarily based at the Griffith University Brisbane South (Nathan) campus. As Griffith is a multi-site University, you may be required to work across other locations. Griffith University’s sites are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples. Salary Range The full time equivalent base salary will be HEW Level 4 range $73,623 - $77,680 per annum + 17% superannuation. The total FTE package will be in the range $86,138 - $90,885 per annum. Additional Information As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer: A collaborative and supportive team environment where your contribution is valued. Opportunities to develop your finance and customer service skills within a large and complex organisation. Career pathways and internal mobility across a broad range of functions. Exposure to a modern shared services environment and continuous improvement initiatives. Flexible and hybrid working arrangements to support work life balance. In addition, Griffith offers: 50% fee discount for work related postgraduate Griffith degrees. Scholarships to Griffith's flagship MBA program. Salary packaging options and corporate health discounts. Generous leave entitlements including paid parental leave and leave loading. Opportunities for internal mobility. Health, Safety and Wellbeing initiatives including on campus gym facilities. Griffith's strategic goals are also to increase the proportion of women in senior academic and administrative roles and in Science, Technology, Engineering, Mathematics and Medicine (STEMM). How to apply At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience. Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Our University is committed to fostering a safe, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy. Please submit your application online and ensure it includes the following: A covering letter outlining your suitability for the role (please refer to the qualifications above and the position description). Current curriculum vitae/resume including full contact details. Applicants must have unrestricted working rights. Sponsorship is not available for this position. Successful candidates may be subject to a criminal history check. Closing date: Sunday, 15 March 2026. All applications must be submitted online. Primary Location (Campus): Brisbane South (Nathan) Employment Type: Full Time Department ID: Corporate Services Service Centre - SER Appointment Type: Fixed Term

Responsibilities

The officer will support the timely and accurate processing of high-volume financial transactions, including invoices and credit notes, ensuring compliance with university policies and legislative requirements. This role involves responding to stakeholder enquiries, monitoring outstanding transactions, maintaining data integrity, and contributing to process improvements.