Service Communications Advisor at Alphabe Insight Inc

Madison, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

0.0

Posted On

24 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Strategies, Client Engagement, Problem-Solving, Organizational Skills, Attention to Detail, Team Collaboration

Industry

Public Relations and Communications Services

Description

Company Description Swift 7 Consultants is a leading consulting firm dedicated to providing top-notch strategic solutions to our clients. We work with businesses to help them thrive through innovative, results-driven approaches. Our team of experts specializes in helping clients navigate complex challenges, develop effective strategies, and build capacity for long-term success. We are committed to delivering excellence, focusing on client needs and tangible results. Our work consistently earns us respect within the industry and allows us to complete each project effectively and within our clients' specific parameters. Job Description Job Description Swift 7 Consultants is seeking a highly motivated and detail-oriented Service Communications Advisor to join our team in Madison, WI. The ideal candidate will be responsible for managing and optimizing our client communication channels to ensure a seamless and professional experience. You will play a crucial role in maintaining strong relationships and representing our brand with clarity and expertise. Responsibilities Develop and implement communication strategies to enhance client engagement. Serve as the primary point of contact for client inquiries and feedback, ensuring timely and effective resolution. Create and distribute professional correspondence, reports, and other client-facing materials. Collaborate with internal teams to gather information and provide accurate, up-to-date responses to clients. Monitor communication metrics and prepare reports on the effectiveness of communication efforts. Maintain a comprehensive understanding of our services and solutions to effectively advise clients. Qualifications Qualifications Bachelor's degree in Communications, Business, Marketing, or a related field. Proven experience in a client-facing or communications role. Exceptional written and verbal communication skills. Strong problem-solving abilities and a proactive approach. Excellent organizational skills and attention to detail. Ability to work independently and as part of a team in a fast-paced environment. Additional Information Benefits Competitive salary with opportunities for performance-based bonuses. Professional growth opportunities through continuous training and career development programs. A collaborative and supportive work environment that values skills development and innovation. Job Type: Full-time, Permanent.

Responsibilities

The Service Communications Advisor will manage and optimize client communication channels to ensure a seamless experience. This role involves developing communication strategies and serving as the primary point of contact for client inquiries.