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Service Communications Advisor at Alphabe Insight Inc
San Antonio, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

61000.0

Posted On

29 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Verbal Communication, Written Communication, Organizational Skills, Attention To Detail, Client-Focused, Adaptability, Time Management

Industry

Public Relations and Communications Services

Description
Company Description At Dinamic AS Group, we are committed to shaping meaningful connections and driving impactful communication. We pride ourselves on fostering a professional, innovative, and collaborative environment where every team member has the opportunity to grow and make a difference. As a leader in strategic communications, we value creativity, initiative, and dedication in every project we undertake. Job Description We are seeking a Service Communications Advisor to join our dynamic team in San Antonio. In this role, you will be the first point of contact for client communications, ensuring that every interaction reflects our commitment to outstanding service. Your work will directly contribute to client satisfaction and the overall success of our operations. Responsibilities Manage and respond to client inquiries promptly and professionally. Facilitate clear and effective communication between clients and internal teams. Document client interactions and provide detailed reports to management. Identify opportunities to improve service processes and client experience. Collaborate with team members to ensure seamless service delivery. Qualifications Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to handle multiple tasks efficiently and meet deadlines. Professional demeanor with a client-focused approach. Adaptable and eager to learn in a fast-paced environment. Additional Information Competitive salary ($56k – $61k per year). Opportunities for professional growth and career advancement. Skills development and training programs. Supportive and collaborative work environment. Full-time position with consistent schedule.
Responsibilities
The Service Communications Advisor will manage and respond to client inquiries and facilitate communication between clients and internal teams. This role is crucial for ensuring client satisfaction and improving service processes.