REQUIREMENTS

• Minimum NITEC in automotive technology
• Good knowledge of car components
• Good interpersonal skills and ability to build strong client relationships

• Advise appropriate service/repair requirements to meet customer needs
• Act as a key communication link between customers and workshop to assure responsiveness
• Monitor job progress and update customers on repair status
• Achieve sales and upselling targets
• Provide high standard of service and achieve NPS target
• Any other tasks assigned by your superior