Service Contract Administrator at BD Canada

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

20 Apr, 26

Salary

0.0

Posted On

20 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Administration, Contract Management, Organisational Skills, Attention to Detail, Billing, Invoicing, SLA Tracking, Excel Proficiency, CRM Systems, ERP Systems, Communication, Proactive Mindset, Multi-Priority Management, Deadline Management

Industry

Medical Equipment Manufacturing

Description

Job Description Summary Already working in service admin and ready for more? Join BD and take ownership of contracts that keep critical medical equipment supported - while gaining exposure to projects that shape the future of healthcare. Job Description At BD, possibility isn’t an idea. It’s what we do. We are the Makers of Possible. As a Service Contract Administrator, you’ll take ownership of service agreements that keep critical equipment supported ensuring accuracy, compliance, and revenue protection. You’ll also gain exposure to transformation projects, adding variety and growth to your role. Your Day-to-Day You’ll manage the details that make service operations run smoothly from contract renewals and billing to SLA tracking and project coordination. Every day, you’ll balance precision with problem-solving to deliver a seamless experience for customers and internal teams. Your day will include: Managing service agreements end-to-end: creation, review, renewal, and compliance Preparing renewal quotes, invoices, and tracking contract capture rates Monitoring SLAs and maintenance schedules; flagging risks early Acting as liaison between customers, account managers, and service teams Maintaining clean records and dashboards; providing actionable reporting Supporting project teams with scheduling, milestone tracking, and stakeholder communications About You You’re already in a service admin role and know the importance of getting the details right. You enjoy working with contracts, customers, and internal teams and you’re ready for a role that adds variety and growth. You’ll bring: Experience in service administration or contract management/support Strong organisational skills and attention to detail Confidence with billing, invoicing, and SLA tracking Proficiency in Excel and familiarity with CRM/ERP systems Excellent communication and a proactive mindset Ability to manage multiple priorities and meet deadlines Why BD? BD is one of the world’s largest medical technology companies, but we’ve never lost our human touch. With over 70,000 associates worldwide, we’re committed to growing your career. Here in ANZ, 66% of our roles are filled internally — we don’t just promise growth, we deliver it. We live and breathe our values and lead by doing the right thing every day. Because at BD, possibility isn’t just imagined – it’s made. What’s in It for You Permanent role with a global MedTech leader Impact you can see: accurate billing, compliant contracts, and better customer outcomes Dual exposure across service operations and project support A collaborative team, clear processes, and opportunities to grow Competitive salary and benefits Ready to Make the Move? Apply today and join BD as a Maker of Possible. Required Skills Optional Skills . Primary Work Location AUS Sydney - North Ryde Additional Locations Work Shift BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.

Responsibilities

The Service Contract Administrator will manage service agreements from creation to compliance, ensuring accuracy and revenue protection. Responsibilities include preparing renewal quotes, monitoring SLAs, and acting as a liaison between customers and internal teams.