Service Coordinator at BGIS Careers

, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

16 Sep, 26

Salary

0.0

Posted On

18 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Coordination, Scheduling, Job Allocation, Quoting, Customer Service, Data Entry, Record Keeping, Compliance Monitoring, Multitasking, Computer Literacy, Interpersonal Communication, Administrative Skills, Fire Protection Knowledge, Resource Management, Defect Management, Time Management

Industry

Facilities Services

Description

Fire Services Coordinator Location: Brisbane, Queensland Company: Fire Services Queensland (FSQ) Employment Type: Full-Time, Permanent The Role We are seeking a highly organised and proactive Fire Services Coordinator to join our Brisbane team. In this role, you will be responsible for coordinating service delivery across multiple fire protection streams, ensuring jobs are scheduled, completed on time, and fully compliant with company and industry standards. This is a fast-paced and critical support role that acts as the link between field technicians, clients, and internal teams, ensuring seamless service delivery and exceptional customer outcomes. Why You’ll Love Working With Us ✔ Competitive salary with career progression opportunities ✔ Career growth - structured development pathways and ongoing training ✔ Supportive and collaborative team environment ✔ Recognition & rewards - spot recognition vouchers and $2,000 employee referral bonus ✔ Health, wellbeing & lifestyle benefits - Fitness Passport, employee discounts, and optional yearly flu vaccination ✔ Additional employee benefits including novated leasing options ✔ Paid parental leave & volunteer leave ✔ Safe systems of work and supportive leadership What You’ll Be Doing * Coordinating scheduling and delivery of works for electrical services * Managing job allocation, resourcing, and completion to ensure timelines and service standards are met * Generating and distributing basic quotes for service works * Liaising with clients to manage job requirements and ensure customer satisfaction * Maintaining accurate records, data entry, and documentation within internal systems * Monitoring technician paperwork and system updates to ensure compliance and data integrity * Managing defect notifications and coordinating follow-up actions * Ensuring works are completed to specification and rescheduling where required * Finalising and closing out jobs within systems accurately and efficiently * Supporting the team with general administrative and coordination tasks Your Skills, Experience & Attributes * Previous experience in a service coordination, scheduling, or administrative role (3+ years highly regarded) * Strong organisational skills with the ability to multitask and prioritise effectively * Excellent attention to detail, particularly with data entry and record-keeping * Strong communication and interpersonal skills, with a customer-focused approach * High level of computer literacy and ability to work across multiple systems * Ability to work both independently and collaboratively within a team * Basic financial and administrative skills * Knowledge of fire protection services or similar industry (desirable) * Positive attitude, reliability, and ability to perform in a fast-paced environment * Full working rights in Australia (essential) About Fire Services Queensland (FSQ) Fire Services Queensland (FSQ) is a leading provider of fire protection solutions, delivering services across commercial, industrial, healthcare, and government sectors. We pride ourselves on providing high-quality fire compliance and protection services with strong safety standards, integrity, and professionalism. As a BGIS brand, FSQ combines specialist local expertise with the strength and global reach of BGIS. We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present, and emerging. BGIS is an equal opportunity employer and strongly encourages applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ individuals, and people from culturally diverse backgrounds. Apply Now If you’re an organised and driven coordinator looking to grow your career within the fire protection industry, we’d love to hear from you.

Responsibilities

Coordinate the scheduling and delivery of fire protection services, acting as the primary link between field technicians and clients. Manage job allocations, generate quotes, and ensure all works are completed according to industry compliance standards.