SERVICE COORDINATOR – CONSTRUCTION INDUSTRY

Location: Surrey, British Columbia
Job Type: Permanent | Full-Time | Onsite
Anticipated Hours of Work: Monday to Friday, 8:00 a.m. – 5:00 p.m.
Salary: $60,000 (based on experience)
Pay Schedule: Paid bi-weekly, every second Friday
Reports To: Service Director
A growing construction services company is seeking a Service Coordinator to support the smooth execution of multiple projects, ensuring client satisfaction and efficient service delivery. If you know how to navigate the fast pace of construction, keep multiple moving parts in order, and deliver an exceptional client experience, we want you on our team.

• Be the go-to contact for clients, handling incoming service requests and providing timely updates.
• Document all job details accurately, from site conditions to scope of work.
• Coordinate schedules with estimators, supervisors, and field teams to keep work on track.
• Create, update, and manage work orders in our project management systems.
• Track materials, labour hours, and costs to keep projects within budget.
• Prepare and submit invoices, upload to client portals, and follow up on outstanding payments.
• Prioritize urgent service calls (like leaks or emergency repairs) when weather or conditions demand it.
• Dispatch technicians efficiently and ensure field staff have everything they need to complete the job.
• Maintain well-organized records, digital and physical, for all projects and invoicing.
• Assist accounts receivable with overdue invoice tracking and archiving.