Service Coordinator at ENE SYSTEMS OF NH

Bow, New Hampshire, United States -

Full Time

Start Date

Immediate

Expiry Date

25 May, 26

Salary

0.0

Posted On

24 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Time Management, Customer Service, Brand Ambassador, Answering Telephones, Routing Calls, Purchase Orders, Invoicing, Contract Management, Scheduling, Dispatch, Excel, Word, Outlook, Problem-Solving, Communication

Industry

Automation Machinery Manufacturing

Description

Description We are searching for a friendly and highly analytical Service Coordinator to join our growing office in Bow, NH. In this role, you will answer incoming calls, Route calls to the appropriate department, manage Service Department invoicing and handle critical daily office tasks. A top-notch Service Coordinator will demonstrate excellent time management skills and be passionate about customer service and self-improvement. Ideal candidates should be great brand ambassadors who are willing to go the extra mile to ensure customer satisfaction. Requirements Responsibilities: Answer telephones and route calls to appropriate department or individual. Issue and track purchase orders for field personnel. Review, correct, process and invoice all Service Department Work Orders. Book new and renewal Service Contracts. Perform monthly billing of all active Service Contracts. Maintain a company schedule of all office personnel’s whereabouts daily. Assist the Service Admin Manager with special projects and inter-office communications. Complete purchase orders. Assist the Service Department with dispatch and scheduling as needed. Attend weekly Service Department Meetings. We offer: 3 weeks PTO 401k with 100% Company match up to 6% 10 Paid Holidays Health, Dental, Long term Disability, Short Term Disability, Life Insurance Superior Work Environment Excellent opportunity for advancement Requirements: High school diploma or GED. Bachelor’s degree in business, communications, or a related field may be advantageous. Practical experience with Excel, Word and Outlook required. Previous experience in a customer service role is preferred. The ability to respond appropriately under pressure. Sound judgment and excellent problem-solving skills. A positive attitude and the ability to build relationships with clients. Superb written and verbal communication skills.

Responsibilities

The Service Coordinator will manage daily office tasks including answering and routing incoming calls, processing Service Department invoicing, and issuing/tracking purchase orders for field personnel. This role also involves booking and performing monthly billing for Service Contracts and assisting the Service Department with dispatch and scheduling as needed.