Service Coordinator - FACTT at Shared Health
Winnipeg, MB, Canada -
Full Time


Start Date

Immediate

Expiry Date

10 Dec, 25

Salary

42.46

Posted On

12 Sep, 25

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Psychosocial Rehabilitation, Motor Vehicle, Interpersonal Skills, Resume

Industry

Hospital/Health Care

Description

Requisition ID: 388076
Position Number: 20068325
Posting End Date: September 16, 2025
City: Winnipeg
Employer: Shared Health
Site: Shared Health - AFM Corporate - Winnipeg 1031 Portage
Department / Unit: SH - Flexible Assertive Comm Treatment
Job Stream: Clinical
Union: MAHCP
Anticipated Start Date - End Date: 10/06/2025 - 09/25/2026
Reason for Term: Paternal Leave

POSITION OVERVIEW

HUB – Flexible ACT - ACT
Shared Health is implementing wrap- around multi-disciplinary community mental health teams for individuals who have severe mental illness. These teams will be composed of the HUB, FACTT and ACT teams. The teams will work with individuals who have a severe mental illness and may have been in hospital for extended periods of time, in a special contract, use a number of services and require regular supports to assist in community living. Individuals do not require a diagnosis of primary psychosis but may have a mental illness diagnosis, behavioral complexity, co-existing medical conditions, cognitive impairment, addictions, be involved with the criminal justice system and do not meet the criteria for other mental health programs or services.
The model is a dual intensity level approach and allows for a coordinated approach of care, less intensive FACTT (with ability to scale up to ACT for a temporary duration of time), and continuously intensive ACT.

The HUB will be responsible for:

  • the assessment, intake and navigation of individuals that are referred for services.
  • the development and oversight of the standardization for FACTT and ACT teams.
  • the development of eligibility criteria and referral pathways to and from the services, identifying gaps in services and develop solutions.
  • data collection, oversight, and analytics.
  • consultation and assessment for service strategy planning for client and families.
  • the assessment and reassessment of clients for appropriateness for FACTT and ACT.

The Flexible ACT team (FACTT) will service a broader mental health client population.

FACTT will be responsible for:

  • case management services in the community.
  • has the ability to provide more intensive treatment services for a short period of time when needed by the individual.

The ACT team would allow for intensive service for individuals with severe mental illness and have a number of functional and adaptive needs. The ACT team will provide 24-hour wrap around services provided by a multi-disciplinary team.

EXPERIENCE

  • Minimum four years related community experience working with people with severe & enduring mental illness; combination of institution and community experience will be considered.

EDUCATION (DEGREE/DIPLOMA/CERTIFICATE)

  • BSW, OT, PT, BSc PN, RPN, BN, RN, SLP, RD, or related health/human service degree required.
  • Specific discipline required will be based on the operational needs of the inter-disciplinary team.

QUALIFICATIONS AND SKILLS

  • Working knowledge of the principles of psychosocial rehabilitation and recovery.
  • Skills in assessing, planning, development and coordination of services.
  • Working knowledge and experience in working with people experiencing addictions an asset.
  • Effective networking and agency relation skills.
  • Excellent organizational, communication and interpersonal skills.

PHYSICAL REQUIREMENTS

  • May be required to travel throughout the service area requiring a valid Manitoba driver’s license and use of a personal motor vehicle.
    This term position may end earlier as outlined in your collective agreement.
    We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.
    Interested candidates should select the “Apply” icon below to upload their cover letter, resume and copy of licenses/certification.
Responsibilities

THIS POSITION REQUIRES A CURRENT SATISFACTORY CRIMINAL RECORDS CHECK (INCLUDING VULNERABLE SECTOR SEARCH), CHILD ABUSE REGISTRY CHECK AND ADULT ABUSE REGISTRY CHECK AS CONDITIONS OF EMPLOYMENT. THE SUCCESSFUL CANDIDATE WILL BE RESPONSIBLE FOR ANY SERVICE CHARGES INCURRED. A SECURITY CHECK IS CONSIDERED CURRENT IF IT WAS OBTAINED NO MORE THAN SIX (6) MONTHS PRIOR TO THE START OF EMPLOYMENT.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.
Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.
We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process

The HUB will be responsible for:

  • the assessment, intake and navigation of individuals that are referred for services.
  • the development and oversight of the standardization for FACTT and ACT teams.
  • the development of eligibility criteria and referral pathways to and from the services, identifying gaps in services and develop solutions.
  • data collection, oversight, and analytics.
  • consultation and assessment for service strategy planning for client and families.
  • the assessment and reassessment of clients for appropriateness for FACTT and ACT

FACTT will be responsible for:

  • case management services in the community.
  • has the ability to provide more intensive treatment services for a short period of time when needed by the individual
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