Service Coordinator Field Service Engineer CEE

at  Elopak

Your Mission :
We are seeking a dedicated Service Coordinator and Field Service Engineer to join our team, focusing on MU Poland and MU CEE North. While the majority of your role (~70%) will be actively working at customer sites, ensuring top-notch service and support, this position also has an important, coordinating side, in which you will be responsible for guiding other FSEs in the field, providing direct support and expertise. You will organize regular PMP meetings with customers and coordinate communication. You will be the primary contact for service and emergency requests, and act as the local project coordinator. Additionally, you will conduct local investigations for customer claims support the Technical Service Manager and others in customer meetings.
So, if you are a skilled technician from the Czech Silesia region looking to make a significant impact, we want to hear from you!

What we offer :

• Attractive salary package, including health insurance, social fund and many more…
• Company car that you can also use privately
• Company Laptop and mobile phone
• Remote working model: you will organize yourself when you need to support a client or to do administrative and coordinative work from home

• Structured onboarding, regular feedback, company and team eventsA great team and an open, appreciative working atmosphere

Your Profile :

• Completed technical education (mechanical or electrical), ideally with first experience in a similar position, e.g. maintenance or field service
• Enjoy travelling during the week, espescially throughout Poland, Czech Republic and Slovakia as well as (sporadically) other european countries

• well versed in working with the MS Office package, overall good PC literacyGood verbal and written Czech, Polish and English skills

• Your workplace :
  With headquarters in Norway and well-known customers in over 80 countries, we are one of the world’s leading suppliers of natural, cardboard-based packaging systems. This role is reporting to the Technical Service Manager in Poland, where in our modern office close to the bustling Warsaw airport and the city centre, more than 40 dedicated colleagues offer professional bookkeeping services globally, as well as covering sales and field service operations for our customers. Together they help paving the way towards a climate-friendly production and a sustainable, low-emission circular economy.
  Did we catch your interest in a varied and challenging job? Then we’re looking forward to receiving your application via our recruiting portal

Please refer the Job description for details