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Service Coordinator at HyTek Material Handling

Columbus, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jul, 26

Salary

0.0

Posted On

29 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data entry, Typing, Filing, Customer service, Communication skills, Organizational skills, Time management, Invoicing, Warranty claims, Service coordination

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Hy-Tek Intralogistics Job Description Job Title: Service Coordinator Department: Field Services Supervisor: Service Manager Job Purpose: This position is primarily responsible for preparing and coordinating all paperwork for service work done in the field. Essential Duties and Responsibilities: * Process and file mechanic’s paperwork. * Create invoices and follow through with all service billing. * Provide customer support by answering service calls. * Responsible for preparing service orders for customers. * Provide written quotes for service technicians. * Assist with warranty claims. * Performs other duties as assigned by supervisor. Knowledge, Skills, and Abilities: * High school diploma or equivalent is required. * Must have various clerical skills such as: typing, data entry, filing, etc. * Strong organizational, customer service and communication skills. * Present a professional image to customers and vendors. * Ability to work without direct supervision. * High degree of responsibility and accountability. * Ability to manage time effectively and adapt to quickly changing priorities. Working Conditions: * Required to work normal business house, typically 7:00 AM to 5:00 PM. * Working in a stationary position for an extended period. * Sitting and/or standing for long periods of time. * This position is inside a climate-controlled environment. **Job requirements listed indicate the minimum level of knowledge, skills, and/or ability necessary to perform the job proficiently. This job description is not an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform other job-related duties as requested by their supervisor, subject to reasonable accommodations. **

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Responsibilities

The Service Coordinator is responsible for processing and filing service paperwork, creating invoices, and managing service billing. They also provide customer support by answering service calls and preparing service orders for technicians.