The Service Coordinator I is an in person position. You will maintain the service desk operations, ensuring efficient ticket management, and supporting the service team’s daily operations. This role combines exceptional customer service while maintaining invoicing and payment efficiency.

Key Responsibilities:

• Maintain service ticket queue and invoicing
• Coordinate with service team on ticket prioritization
• Process all service reports
• Manage and maintain inventory
• Ability to carry up to 30 pounds
• Answer and direct incoming calls
• Process incoming shipments
• Manage inventory and tracking
• Support administrative needs
• Maintain customer information and relationships
• Support cross-departmental communication
• Coordinate equipment ordering
• Maintain inventory documentation
• Support special projects
• Assist with documentation
• Consistently demonstrates “Can Do, Will Do!” attitude
• Other duties as assigned

Job Type: Full-time
Pay: $16.00 - $21.00 per hour
Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In perso

• Maintain service ticket queue and invoicing
• Coordinate with service team on ticket prioritization
• Process all service reports
• Manage and maintain inventory
• Ability to carry up to 30 pounds
• Answer and direct incoming calls
• Process incoming shipments
• Manage inventory and tracking
• Support administrative needs
• Maintain customer information and relationships
• Support cross-departmental communication
• Coordinate equipment ordering
• Maintain inventory documentation
• Support special projects
• Assist with documentation
• Consistently demonstrates “Can Do, Will Do!” attitude
• Other duties as assigne