IMH Recruitment are seeking a dedicated and detail-oriented Service Coordinator for their client based in Sheffield, however relocating to S61 in a couple of months. The ideal candidate will play a crucial role in ensuring the smooth operation of our services by managing schedules, coordinating with clients, and maintaining accurate records.

• Registration of all new patient referrals.
• Be the first point of contact for queries external to the organisation.
• Maintenance/management of service department email inboxes.
• Review and coordinate Radiologists daily workflow, ensuring the most appropriate consultant is assigned to a case.
• Ability to deal with sensitive and high-profile cases in the absence of the Service Manager.
• Monitor contractual SLAs and KPIs.
• Work independently in the absence of the Service Manager
• Monitor and Coordinate transport arrangements for each facility.
• Confidently approach sensitive matters with bereaved families, funeral directors and family representatives with empathy and respect.
• Act as first point of contact for incoming telephone enquiries.
• Complete ad-hoc administration projects.
• Update the internal scan management system with case relevant information and updates.
• Assist the Service Manager and General Manager in daily duties.
  About You:

The Candidate:

• A minimum of 3 GCSE grade C or above (or equivalent to new grading system).
• Excellent written and verbal communication skills.
• High level of attention to detail.
• Proficient user of Word and Excel.
• Display high levels of professionalism.