Service Coordinator at John Henry Foster Company

St. Louis, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

0.0

Posted On

06 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication skills, Organizational skills, Customer service, Problem solving, Administrative procedures, Scheduling, Data entry, Quoting, Invoicing, Parts tracking, Sales order processing, Preventative maintenance coordination

Industry

Industrial Machinery Manufacturing

Description

John Henry Foster Company is the largest, full-service pneumatic and hydraulic equipment distributor and service provider in the Midwest. As an employee-owned company we have consistently grown to provide our customers with the best products and the best service in the industry. We have been serving our customers for over 75 years! To learn more about us, please visit www.jhf.com [https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.jhf.com%2F&data=04%7C01%7Cjsorcabal%40jhf.com%7Cc5355ca903164c26ccd508da06c94b7d%7C8ee7a62fbda34e5aa371c9503297b552%7C0%7C0%7C637829758883676899%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=IXQhtLeE0%2ByOzmf9vTmDd3Ipuchm4SEK1eZvF99XN4I%3D&reserved=0] We have a great opportunity for a skilled, energetic, motivated Service Coordinator to join our team! If you enjoy a fast-paced, growth driven environment where creative problem solving is encouraged this position is for you! The Air Service Coordinator will be coordinating service technicians for break fixes and preventative maintenance. Our coordinator provides excellent customer service to all customers, while participating in daily problem solving and continuous improvement activities. The coordinator will also update the system with service call information, coordinating the service calendar to track calls/visits, tracking parts, quoting, invoicing when jobs are completed, and enter in sales orders to have parts pulled for service calls. What we look for: * Must have great communication skills, organized, and ability to effectively interact with customers and other employees * Knowledge of and experience in general office and administrative procedures * Ability to successfully work in a fast-paced environment * Prior related experience preferred What we offer: * Competitive salary * Excellent benefits which include medical, dental, vision, life insurance, HSA, FSA * 401(k) with company contribution * Employee Stock Ownership Plan * Tuition reimbursement * Paid time off, paid holidays, and much more!

Responsibilities

The Service Coordinator manages service technicians for break fixes and preventative maintenance while providing excellent customer service. They are responsible for updating service call information, tracking parts, generating quotes, and processing invoices.