SERVICE COORDINATOR

In Office - 5 days a week
Cronulla
At Modus Projects, we excel in delivering high-quality commercial construction, fit-out, and facilities maintenance services across Australia. Our commitment to quality, efficiency, and customer satisfaction sets us apart as industry leaders. With a strong reputation and years of experience, Modus offers a rewarding place to develop your career, whether you are starting out or an experienced professional.

SKILLS AND EXPERIENCE

• Proven experience in a similar role within facilities maintenance, property, real estate, logistics or similar
• Exceptional communication and multitasking skills
• Exceptional organisation and time management skills
• Friendly and sociable personality
• Quick learner
• High level of attention to detail
• Intermediate computer skills (MS Word, MS Excel)
• Proven experience meeting & exceeding KPI’s

• Coordinate and manage the delivery of facilities maintenance services for one of our well known commerical clients
• Manage facilities maintenance services, which encompasses HVAC, electrical, plumbing, carpentry, ad hoc support and all related admin services
• Monitor, control and manage work orders and job requests to meet customer expectations and internal KPI’s
• Respond to reported maintenance issues and coordinate efficient and effective responses
• Build effective working relationships with our regular contractors and Modus technicians
• Maintain strong customer relationships through regular meetings and communications
• Receive and manage incoming calls accordingly
• Maintain and manage accurate data in the Modus database; TSM
• Compile client reports and distribute to key stakeholders