ABOUT US

Think of a home straight out of The Jetsons or Iron Man—tech-driven, futuristic, and fully connected. That’s what we build every day. We’re a growing smart home and technology integration company, bringing cutting-edge systems into real homes and businesses.

ABOUT THE ROLE

We’re looking for a Service Coordinator / Office Administrator to support our team and keep projects, service calls, and daily operations on track. This role covers a mix of scheduling, client communication, inventory management, equipment ordering, and collecting payments after completed work.
Every day looks a little different—one morning you might be scheduling technicians, the next confirming an equipment delivery, or collecting a payment after a project milestone. If you like variety, staying organized, and helping a busy team run smoothly, this could be a great fit.

WHAT YOU’LL DO

Service & Project Coordination

• Manage incoming service requests and tickets (Slack & Zendesk like system—training provided).
• Schedule technicians and assist with project timelines.
• Communicate with clients in a clear and professional way.
• Follow up with leadership and field teams to ensure tasks are completed.

Operations & Admin

• Organize the warehouse, receive deliveries, and keep inventory accurate.
• Place and track equipment orders with vendors.
• Handle product returns and exchanges (RMA processing).
• Use QuickBooks for invoicing, and D-Tools for project documentation (training provided).
• Collect client payments after service calls and project milestones.
• Support daily office needs: answer phones, maintain supplies, and assist leadership.