PlanET, established in 2006 in Canada and 2013 in the US, is a pioneer in the North American agriculture and organics Anerobic Digestion (AD), Biogas and Renewable Natural Gas (RNG) sectors. With experience in a diverse array of digester feedstock including manure, agricultural residuals, food waste, organic waste, deadstock, slaughterhouse waste and ethanol stillage, PlanET provides leading biogas technology and is dedicated to fostering the continued growth of the market in collaboration with developers across North America. PlanET (an affiliate of the German based PlanET Biogas Group GmbH founded in 1998) is deeply committed to sustainability and ranks among the leading AD & Biogas plant builders in the world. The company has designed, constructed and serviced 870+ AD systems and 150+ AD to RNG plants worldwide.
As part of the PlanET vision for North America, we are looking for the Service Coordinator reporting to the Maintenace Manager.

REQUIREMENTS:

· At least 2 years of experience in a similar position.
· Strong attention to detail and organizational skills.
· Excellent written and verbal communication skills.
· Ability to work collaboratively with internal and external stakeholders.
· Proficiency in Microsoft Office Suite.
· Biogas or agricultural knowledge preferred, but not required.
· Knowledge of construction project management.
· Experience coordinating construction projects.
· Performs other duties as required. Must have a valid drivers license and have the ability to work in Canada and the United States.

PHYSICAL REQUIREMENTS:

• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines.
• Must be able to sit and/or stand for up to 8 hours a day.
  Job Type: Full-time
  Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In perso

· Coordinate all aspects of service activities, including scheduling, communication, and coordination of all service work and parts.
· Ensure compliance with safety regulations and company policies.
· Manage service requests and ensure that they are prioritized appropriately.
· Submit service quotes to customers, place purchase orders and invoice the customer once the parts have been delivered.
· Learn and manage the related software.
· Communicate with internal and external stakeholders in a professional manner, answering queries and providing support as necessary.
· Assist in the review and tracking of client invoices and accounts payable.
· Receive and process all service requests from clients.
· Coordinate with project managers and subcontractors to schedule service appointments.
· Work with clients to ensure satisfaction with completed work.
· Maintain training records and learner data.
· Manage the logistics of training events, including venue booking, catering, and travel arrangements.
· Assist in the preparation of training materials and presentations.
· Coordinate with instructors and trainers to ensure course materials are up-to-date and accurate.