Service Coordinator at Rackley Roofing Co Inc

, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

0.0

Posted On

25 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Coordination, Communication, Multi-line System Operation, Data Entry, Typing Accuracy, Time Management, Meeting Deadlines, Vendor Communication, Customer Communication, Documentation Maintenance, Invoicing, Report Preparation, Microsoft Office Suite, CRM System Usage, Organizational Skills

Industry

Construction

Description

Description Description: Full-Service Industrial & Commercial Roofing We are currently seeking to hire several positions with our company. Our 6 core values are Accountable, Hungry, Humble, Customer-Focused, Innovative, and Smart. These are the foundation of Rackley Roofing Companies. If you share the values, you belong in our Company. If you share our core values, make the smart choice to join our great group of people at Rackley Roofing. Roles and Responsibilities for the Service Coordinator position include, but are not limited to the following: Scheduling and coordination of service department. Stellar communication, both internally with crews and externally with clients. Answering calls on a multi-line system; directing calls to the appropriate contacts. Data Entry. Must be able to type quickly and with accuracy. Excellent time management skills with a proven ability to meet deadlines. Communicate with on-site visitors, including vendors and customers. Communicate with vendors and customers via telephone and email as necessary. Maintain documentation on-site, both on paper and through a computer software program. Keep desk and office space neat and maintained, both for appearance and functionality. Review the information and generate invoices for clients. Review and analyze special projects to keep management informed as needed. Prepare reports to management as needed. Assist with administrative tasks and projects, as required. Other general office duties, as required. Preferred Education Experience: Associates Degree or higher. All employees: Must represent Rackley Roofing Company, Inc. to customers, vendors, industry professionals, and other RRCI employees in a professional manner at all times. Requirements Preferred Education Experience: Associates Degree or higher. All employees: Must represent Rackley Roofing Company, Inc. to customers, vendors, industry professionals, and other RRCI employees in a professional manner at all times. Requirements: Required Experience and Knowledge: Office Management 2+ Years Office Administration: 2+ Years Proficiency in Microsoft Office Suite, specifically Outlook, Word, and Excel Experience with a CRM system is not required but is beneficial. Strong computer, organizational, and writing skills Verbally communicate and understand objectives Follow all safety procedures Adhere to all quality processes Bilingual (Spanish) Preferred Rackley Roofing is an Equal Opportunity and Drug-Free Employer offering excellent challenges, career opportunities, competitive pay, and benefits including: Medical, Dental, Vision Life Insurance Cancer, Accident, Short Term Disability Vacation and Holidays 401K Great service to customers.

Responsibilities

The Service Coordinator is responsible for scheduling and coordinating the service department, handling internal and external communications, answering calls on a multi-line system, and performing data entry tasks. Duties also include maintaining documentation, generating client invoices, preparing management reports, and assisting with general administrative projects.