Description:
The Service Coordinator will create a lasting impression for RBS – Service Division by maintaining ensuring operational efficiency and excellent customer satisfaction by effectively managing service technicians’ schedules, overseeing service workflows, and optimizing the coordination of resources. This individual will take a proactive leadership role in mentoring junior coordinators, solving complex scheduling issues, and streamlining service operations
Requirements:

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Minimum 5+ years of experience in service coordination, ideally within the construction, HVAC, or plumbing industries preferred
• Advanced knowledge of scheduling software, CRM systems, and Microsoft Office Suite.
• Proven track record of managing complex schedules, resolving service delivery issues, and handling customer concerns.
• Strong organizational skills, with the ability to prioritize tasks, multitask, and meet deadlines in a fast-paced environment.
• Excellent communication skills, both written and verbal, to effectively liaise with technicians, customers, and internal teams.
• In-depth knowledge of HVAC and plumbing systems and terminology.
• Leadership experience or a demonstrated ability to mentor and lead a team.
  “Rogers Building Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, fostering growth and opportunity regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, veteran status, or any other protected status.”

Please refer the Job description for details