ABOUT US:

Based in Strathmore, Safeblu Fire & Safety is a trusted local provider of fire protection services and safety equipment, We specialize in fire extinguisher inspections, fire suppression systems, emergency lighting, safety product sales, safety consulting and training. With a strong commitment to customer service and compliance, we help keep businesses and properties safe, secure, and up to code.

POSITION OVERVIEW:

As a Service Coordinator, you’ll be the backbone of our operations—keeping technicians on schedule, customers informed, and the office running smoothly. You’ll handle scheduling, invoicing, customer service, store sales, and support daily operations in a variety of ways. If you enjoy juggling tasks, solving problems, and keeping things organized we would love to meet you.

• Scheduling & Dispatching: Coordinate service appointments for technicians based on availability, location, and customer needs
• Customer Service: Answer phones, respond to inquiries, assist with quotes and service updates. Provide top-notch support to clients before, during, and after service.
• Invoicing & Billing: Prepare service invoices, process payments, and maintain accurate customer records
• Sales Support: Assist with in-store sales of fire extinguishers, safety gear, signage, and related equipment
• Inventory & Supplies: Monitor stock levels, restock shelves, and coordinate ordering with suppliers
• Technician Support: Ensure techs are equipped with proper paperwork, service tools, and scheduled efficiently
• Documentation & Compliance: Maintain service reports and inspection records in accordance with fire safety codes and standards
• General Office Support: Filing, data entry, follow-up calls, and anything else that keeps the operation running smoothly