Service Coordinator - Shift Project at Croydon Council

, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

39276.0

Posted On

15 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Support Systems, Team Collaboration, Child Development, Customer Service, Legislation Knowledge, Workload Prioritization, Stakeholder Management, Political Awareness, Governance, Service Improvement, Compliance, Guidance, Expertise, Best Practices, Collaboration, Social Care

Industry

Government Administration

Description

Service Coordinator – SHIFT Project Salary: Grade 7 £38,256-£39,276 Fixed Term or Secondment: 3 years 36 hours per week Job Purpose The purpose of this role is to support the operations of the service that work with a small number of children and families to motivate young people to think, reflect and begin taking steps towards a better life. You will support the practitioners that provide exceptional outcomes and break the destructive cycle of crime using the Breaking Cycles™ ingredients and SHiFT Framework. You will ensure the implementation of best practice and service standards, building effective working relationships and support collaborative ways of working with practitioners, social workers, managers in children social care. The successful service coordinator will participate in the development and implementation of service improvements, ensuring compliance with statutory guidance and policies, provide guidance, support and expertise, ensuring that processes, systems and governance arrangements are followed and fit for purpose. About You The successful candidate will have a knowledge of common service support systems used throughout the council. Experience of working in teams that support the development of children and young people. Good knowledge and understanding of the customers’ service support requirements. Knowledge of national legislation, policies, standards, and initiatives relevant to this role within a local government environment. Ability to prioritise own workload and that of a large team to meet deadlines in a fast-changing environment. A clear appreciation of the demands of working within a multiple stakeholder, fast-paced, highly political environment. Ability to work in a large complex, political organisation and to understand and operate within national and local frameworks of accountability. To view the Service Coordinator role profile, please click here. Croydon Council’s priorities The Council balances its books, listens to residents, and delivers good sustainable services Get a grip on the finances and make the council financially sustainable Become a council which listens to, respects and works in partnership with Croydon’s diverse communities and businesses Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors Ensure good governance is embedded and adopt best practice Develop our workforce to deliver in a manner that respects the diversity of our communities Key business plan outcomes: Croydon is a place of opportunity for business, earning and learning Children and young people in Croydon have the chance to thrive, learn and fulfil their potential Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home People can lead healthier and independent lives for longer Croydon Council’s new ways of working Equal Opportunities Statement Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check, if the role requires one.

Responsibilities

The Service Coordinator will support operations that motivate children and families towards better life choices and ensure the implementation of best practices and service standards. They will also participate in service improvements and ensure compliance with statutory guidance and policies.