Service Coordinator at Sime Darby

Acacia Ridge, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

18 Jan, 26

Salary

0.0

Posted On

20 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Coordination, Customer Focus, Time Management, Team Collaboration, Communication Skills, Safety Standards, Quality Monitoring, Documentation Encoding, Job Efficiency, Forecasting Invoicing, Problem Solving, Organizational Skills, Technical Knowledge, Production Systems, Field Service Collaboration

Industry

IT Services and IT Consulting

Description

Company : Hastings Deering (Australia) Ltd Kickstart your career or take the next step with Hastings Deering – where our people build something BIGGER. We’re looking for experienced Service Coordinator to join our team in Brisbane to support and lead our team. This is a Permanent, Monday to Friday role. What you’ll be doing As a Service Coordinator, you will: Provide a high-quality, cost-effective service that exceeds customer expectations and returns nil customer complaints Monitor all jobs for quality and efficiency Follows up on any rework, write-off or goodwill requests Accurately encoding all documentation relevant to AX as required Ensure labour hours have been correctly encoded and that any missing labour hours are accounted for on a daily basis Responsible to be active with the Caterpillar Production Systems Service Operation Development and Assessment (SODA) Effectively and accurately manage SIP/WIP and accurately forecast invoicing expectations Collaborate and work closely with the Field Service Foreman and Field Service Fitters. Who are we and why work with us? Hastings Deering is proud to be one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat® products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine. We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia. When you join our team at Hastings Deering, you’ll benefit from: Big Pay, Bigger Growth - Competitive salary package, yearly reviews and opportunities to learn skills to advance throughout the organisation Body, Mind & Wallet Support - Free health checks, Employee Assistance Program, income protection insurance, and discounts at major retailers. World-Class Training - We’re one of only eight Caterpillar Centres of Excellence globally. Learn from the best in CAT and boost your skills. Career Paths That Work for You - Grow into leadership, technical specialist, or support service roles. At Hastings Deering, we align with YOUR goals. Get more time back in your life - Our work schedules are made to fit your life, giving you the flexibility to take care of what matters most outside of work. Security you can count on - Enjoy the stability of a long-term career with Hastings Deering, backed by global strength. Cutting Edge Tech - Get hands-on experience with the latest CAT technology as we shape the future of mining and heavy equipment solutions. What you’ll need? A successful teammate will have experience in: Experience that counts – Experience working within a service and warehousing orientated environment. Strong communicator – excellent communication skills with a genuine customer focus. Organised and efficient – strong time management skills to keep jobs on track. Team player – able to work well with others and other teams throughout the organisation Safety minded – committed to maintaining high workplace health and safety standards at all times. To Apply: Hit the ‘Apply Now’ button Enquiries: Please call 1300 071 618 Contact Person: Alex Kostowski – Talent Acquisition Partner Sime is a partner of choice for the world's best brands in the Automotive and Industrial Equipment sectors. We deliver sustainable value to our stakeholders through operational excellence, high performance standards and good corporate governance. Founded in 1910, Sime Darby Berhad today has a workforce of approximately 30,000 employees and a presence in 18 countries and territories across the Asia Pacific region. It is listed on the main market of Bursa Malaysia. To explore exciting career opportunities in our Motors operations in Australia, click the link below: Sime Motors Australia Career Site

Responsibilities

As a Service Coordinator, you will provide high-quality service that exceeds customer expectations while monitoring job quality and efficiency. You will also manage documentation and collaborate closely with field service teams.