Service Coordinator at Stirling Council Career Site

Stirling, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

50865.0

Posted On

28 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervisory Skills, Interpersonal Skills, Negotiation, Service Improvement, Risk Management, Performance Management, Data Reporting, Complaint Handling, Statutory Compliance, Housing Support

Industry

Government Administration

Description

Closing Date: 11th June 2026 Contract Type: Full Time, Permanent Salary: £47,976- £50,865 Hours: 35 per week Location: Allan Water House//Springkerse House We are seeking an experienced and motivated individual to join our Homeless Team as Service Co‑ordinator for Homeless Prevention/MAPPA. In this role, you will supervise the Homeless Teams, with a focus on Homeless Prevention, Housing Support and Admin Teams, ensuring high‑quality service delivery and compliance with statutory duties. You will oversee homelessness decision‑making, manage performance targets and data returns, and respond to complaints and Councillor enquiries. You will also hold legal responsibility for administering and attending MAPPA activity, working closely with partner agencies to support effective risk management and safe housing solutions. We are looking for someone with strong supervisory skills, excellent interpersonal and negotiation abilities, and a commitment to continuous service improvement within a fast‑paced, multidisciplinary environment. The successful candidate will be required to be a member of the Protecting Vulnerable Groups Scheme (PVG) for Children and Adults. If your application is progressed after the interview, you will be asked to complete the form and have your details verified. If you’ve got the right skills for the job we want to hear from you. We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race. Job Description [https://www.stirling.gov.uk/media/fpimpbhb/service_coordinator_housing_optionsmappa_je11_01112024_a3336.pdf] Additional Salary Information [https://www.stirling.gov.uk/media/vatdduvx/salary-additional-info-6.pdf] Stirling Information [https://www.stirling.gov.uk/media/arjfm1fz/stirling-council-recruitment-pack.pdf] The Benefits * 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service) Pro-rated for part time roles. * Flexible working including hybrid office/work from home arrangements where the role allows. We have a good balance across our teams, retaining the benefits to work/life balance of working from home part of the week, with the collaborative and social benefits of working from the office 2-3 days per week * Biennial incremental progression until top of your payscale is reached * Membership of the Local Government Pension Scheme. For further details visit https://www.scotlgpsmember.org/about-the-lgps/ [https://www.scotlgpsmember.org/about-the-lgps/] * Up to 6 months full sick pay and 6 months half pay dependent on length of service * Carers Leave * Up to 4 weeks paid Paternity Leave * Access to Health & Wellbeing support * Ongoing opportunities for Learning & Development * Cycle to Work Scheme * Lift share Scheme * Car Lease Scheme * Technology Benefit Scheme

Responsibilities

Supervise the Homeless Prevention, Housing Support, and Admin teams to ensure high-quality service delivery and statutory compliance. Manage homelessness decision-making, performance targets, and legal responsibilities related to MAPPA activity and risk management.