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Service Coordinator at TEL Staffing & HR
Pensacola, Florida, United States -
Full Time

Start Date

Immediate

Expiry Date

19 Sep, 26

Salary

22.0

Posted On

21 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Scheduling, Dispatching, Microsoft Word, Microsoft Excel, Microsoft Outlook, Data Entry, Customer Service, Invoicing, Reporting, Inventory Management, Quoting, Communication

Industry

Human Resources Services

Description
We are now hiring a full-time Service Coordinator for an HVAC company in Pensacola FL. DUTIES AND RESPONSIBILITIES: Develop work schedules Dispatch technicians Forecast scheduling for preventative maintenance Run reports in office to review jobs Maintain spreadsheets Modify scheduling to meet the needs of new job orders Communicate through email Record and maintain files of work, customer requests, services performed, charges, expenses, inventory, and other dispatch information Will be a backup in the office to other Service Coordinators Ensure all invoices are received in a timely manner Assist in preparing job quotes Handle incoming customer calls and emails Assist managers with daily timesheets Follow up with customers with pending jobs Assist Technicians with warranties and type email proposals Forecast workload with 2-3 days advanced notice Manage claims, promotions, and rebates PAY: Starts at $22/hr. SCHEDULE: Monday – Friday ----- 8am-5pm REQUIREMENTS: MUST be proficient in Word, Excel, & Outlook. Will be required to pass Data entry assessment testing. Dispatch experience is preferred. Must pass a pre-employment background check and drug test. TEL Staffing complies with regulations enforced by the EEOC. This position is Temp to Hire. No benefits are offered during the Temp period.
Responsibilities
The Service Coordinator is responsible for developing work schedules, dispatching HVAC technicians, and managing customer requests. They also handle invoicing, job quotes, and maintain detailed records of services and expenses.