Service Coordinator at USPI

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Logistics, Execution, Planning, Management, Customer Service, Problem-Solving, Organization, Time Management, Accountability, Process Improvement

Industry

Description

SERVICE COORDINATOR Location: Phoenix, AZ Job Type: Full-Time Join a purpose-driven team that’s redefining the workplace. Goodmans is hiring a Service Coordinator to lead communication, logistics, and execution for furniture repair services from start to finish. If you're organized, people-focused, and love solving problems, this is the role for you. ---------------------------------------- WHAT YOU’LL DO * Plan and manage service requests from estimate to completion * Communicate job details, timelines, and site requirements to customers and internal teams * Ensure high-quality, timely responses that exceed customer expectations * Help reduce delays, improve margins, and ensure project success * Use problem-solving frameworks (Plan–Do–Check–Act) to improve efficiency ---------------------------------------- WHAT YOU BRING * 3+ years of experience in a Service Coordinator or related role * Strong knowledge of contract furniture manufacturers and service processes * High school diploma or equivalent required * Excellent communication, organization, and customer service skills * Strong accountability, time management, and problem-solving mindset ---------------------------------------- WHY JOIN GOODMANS * Competitive pay and comprehensive benefits * Family-owned culture with a focus on people and purpose * Opportunities for growth, mentorship, and ongoing learning * Recognized for community engagement and workplace excellence ---------------------------------------- ABOUT GOODMANS We’re more than just a furniture company — we’re a mission-driven organization committed to improving the welfare of our people, community, and planet. With values like foresight, transparency, and continuous improvement, we foster a culture where people thrive. ---------------------------------------- ADDITIONAL INFO * Pre-employment drug screening and background check required * AAP/EEO Employer * Applications reviewed on a rolling basis ---------------------------------------- HOW TO APPLY Ready to help us make our customers’ days better — and do work that matters? Apply directly through this posting. If selected, our hiring manager will contact you to schedule an interview.

Responsibilities

The Service Coordinator will be responsible for planning and managing service requests from initial estimate through final completion, ensuring high-quality and timely responses. This role involves communicating job details to customers and internal teams while actively working to reduce delays and improve project success.