DISCOVER THE ADVANTAGES OF JOINING OUR UNIVERSITY. WE OFFER A RANGE OF ATTRACTIVE BENEFITS AND OPPORTUNITIES TO ENHANCE YOUR WORK EXPERIENCE:

• Competitive salary, including incremental progression within your scale.
• Generous pension scheme.
• Generous leave entitlement of 32–35 days a year, plus bank holidays, and an additional Christmas closure.
• Family-friendly policies supporting flexible working.
• Staff discounts and loyalty schemes.
• Staff car parking and discounted public travel.
• Excellent training and development opportunities.
• Staff wellbeing programmes.
• Recreation facilities, including discounted gym membership, food on campus schemes, use of the Library and staff social activities.
• Discounted learning.
• Start-up business mentoring from expert entrepreneurs via our Entrepreneurs in Residence programme.
• The perks don’t stop there - click ‘apply’ for further information on My Reward and Benefits

Join our team and help make a difference for students!
Are you an IT professional looking to use your skills to support students and staff in a vibrant university environment?
We’re seeking a friendly and proactive Service Delivery Analyst (IT Support and Administration) to join our Student Service Delivery team. Reporting to the Deputy Service Delivery Manager, you’ll provide all levels of IT support across the University’s systems and services—by phone, remotely, or face-to-face.
You’ll work with our ITIL processes (Incident, Problem, Service and Change Management) and contribute to exciting digital transformation projects. You’ll also help students directly with their IT needs and play a key role in maintaining front line services, such as laptop lockers, IT rooms and digital signage. The role also includes some admin tasks like stock monitoring, rotas, and updating webpages.
If you have excellent customer service skills and experience in a customer-focused IT support environment, we’d love to hear from you.
Apply today and be part of something that truly supports student success!
For further information, please contact james.wilkinson@port.ac.uk
This is a fixed term appointment for 12 months.
For internal candidates it may be possible to apply for this role under the Secondment Policy . If you wish to apply as a secondee, you must have approval of your line manager in advance of submitting your application form. Please confirm in your application that your line manager has approved this.
Employer, External Only: University of Portsmouth Academic Services Ltd (UASL)