Service Delivery and Admin Assistant at Johnson Controls
, , Australia -
Full Time


Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Administration Experience, MS Office Skills, Written Communication, Verbal Communication, Customer Service Skills, Professionalism, Time Management, Organizational Skills, Relationship Management, Multi-tasking, Teamwork, Proactiveness, Self-starter, Work Prioritization

Industry

Industrial Machinery Manufacturing

Description
The Company: Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 135,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms. About the role: Provides key administrative support for the Service team Administration support to the Service Team and Branch 100% compliance to Johnson Controls Safety Health & Environment Management System (SHEMS) Responsibilities: Assisting with monitoring & distribution of incoming emails to the Service Inbox Answering incoming calls to the Service phone General assistance for the Service Delivery Team: Raising and Dispatching Work orders Invoicing of completed work orders Investigating disputed invoices and processing credits when required Labour and Cost Transfers Raising Purchase Orders including SG&A PO's Assisting with EH&S requirements as needed Moving time entries Ensuring the technicians have debriefed daily and assisting where required Following up of purchase orders, required documentation etc. Helping the teams to reach forecast Daily Receipting of Purchase Orders Payroll Accounts Payable – Maple Running and Actioning of Admin reports New customer account creations/modifications New Vendor account set up Assisting other teams where required General support when people are on leave What we look for: Administration experience in a similar role OneTeam-oriented approach Proficient MS Office Skills Ability to work unsupervised Excellent written and verbal communication skills and teamwork ability Customer service skills (Strong service orientation) Professionalism and proactiveness Excellent time management and work prioritisation skills Self-starter, accurate and organised Relationship management with both employees and customers Ability to multi-task and meet deadlines Only applicants who have a current right to work in Australia will be considered. Please note pre-employment checks – including reference checks, medical, criminal record check, and drug & alcohol testing – will form part of the eligibility process. Diversity and Inclusion Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers How to Apply: Click on the APPLY button to submit your application in confidence. #LI-JS4 Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

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Responsibilities
The role involves providing key administrative support for the Service team, including monitoring emails, answering calls, and assisting with work orders and invoicing. The assistant will also help ensure compliance with safety and health management systems.
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