Come explore the Power of Possibility with a career at SPS! We have an excellent opportunity for an experienced Lockbox Processing Clerk to come grow with our team in Pittsburgh PA! This full-time position is ideal for someone with 1+ years of relevant experience looking for a stable place to work, learn, and develop. We are a cross-functional team looking for someone eager to make a lasting contribution!
SPS offers a competitive benefits package including paid time off, paid holidays, medical, dental, vision, legal and life insurance, transit program, referral bonuses, pet discounts, EAP, education discounts, and a 401K with company match.
Schedule: This position supports a 24x7 day operation, which might include weekends

QUALIFICATIONS:

• High school diploma or equivalent; additional education or training in a related field is a plus.
• Previous experience in a lockbox or payment processing environment is preferred.
• Proficiency in operating scanning equipment and related software.
• Strong attention to detail and accuracy.
• Good organizational and time-management skills.
• Ability to work independently and as part of a team.
• Excellent communication skills, both written and verbal.
• Basic computer skills, including familiarity with Microsoft Office Suite.

PHYSICAL REQUIREMENTS:

• Ability to lift and move mail trays and packages up to 25 pounds.
• Prolonged periods of sitting or standing while performing tasks.
• Manual dexterity required for operating scanning equipment and handling documents.

1. Mail Processing:
   o Open, sort, and distribute incoming mail according to predefined procedures.
   o Ensure all mail is processed promptly and accurately.
2. Scanning and Imaging:
   o Operate scanning equipment to capture images of checks, payment coupons, and other documents.
   o Verify the quality and clarity of scanned images, making adjustments as necessary.
3. Quality Control:
   o Conduct regular quality checks to ensure all items are processed correctly.
   o Report any issues or discrepancies to the supervisor promptly.
4. Compliance and Security:
   o Adhere to company policies and procedures related to lockbox processing.
   o Maintain the confidentiality and security of all processed information.
5. Production and Quality Standards:
   o Meet or exceed production and quality standards set by the company.
   o Continuously monitor and improve personal performance to achieve these standards.
   o Participate in training and development programs to enhance skills and knowledge.