Service Delivery Co-ordinator - Drilling Services

at  Baker Hughes

WORKING FOR YOU

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law

As a Service Delivery Coordinator, you will also be responsible for:

• Liaising with client engineers to plan standard and complex drilling operations.
• Prepare and lead Integrated Pre-Well Planning Meetings with drilling operations personnel
• Contributing to drafting well and section specific detailed operating procedures, ensuring a risk-based approach to performance, best practices and equipment limitations
• Attending risk meetings with clients’ engineers, operations personnel, internal engineers and third parties.
• Collaborating with multi-product line discipline engineers (e.g., fluids, cementing, completions).
• Ensuring timely scheduling and delivery of equipment to and from offshore installations.
• Ensuring third party rentals are utilised in an efficient and cost-conscience manner.
• Forecasting long-term needs for bottom hole assembly components based on client drilling plans.
• Reviewing well trajectories with well planners to find operationally feasible well paths which deliver on client subsurface targets and collision avoidance requirements.
• Following up routinely with onshore well placement engineers and offshore directional drillers on progression
• Forecasting expected revenue from planner drilling operations.
• Generating pre-invoices based on planned drilling operations, following up invoicing and end of month financial accruals.
• Collaborating with Reliability team on service delivery incident investigations and preparing incident investigation summaries.
• Participate in continuous improvement tasks and actively propose solutions to internal and client challenges

To be successful in this role you will:

• Demonstrate a track record in Drilling Services –in a field or onshore based role e.g. Onshore or Remote Operations, Application Engineer, Technical Support, Well Planning
• Have experience of drilling holistically or by association with Directional Drilling, LWD, MWD, Surface Logging
• Have been a Service Delivery Co-ordinator in an aligned discipline e.g. fishing
• Must have a drive for knowledge sharing and an interest in finance.
• Have initiative and a proactive approach to identifying upsell opportunities
• Be highly organised with finely tuned planning skills
• Work well under pressure with high attention to detail
• Have good customer facing skills
• Demonstrate effective communication and interpersonal skills
• Can manage multiple projects and deadlines
• Be successful at building relationships and collaborating to resolve problems