Service Delivery Coordinator - Wellbore Intervention

at  Baker Hughes

DO YOU LOVE COLLABORATING WITH TEAMS TO SOLVE COMPLEX PROBLEMS?

Join our Completions & Wellbore Intervention Team
Our Completions business drawing from the industry’s broadest portfolio of proven products and innovative technologies, provides the specific infrastructure and well integrity solution needed to produce safely and efficiently for the life of assets. We create improvements and efficiency through service delivery, remote operations, automation and advanced analytics.
Partner with the best
As the Service Delivery Coordinator, you will ensure that Baker Hughes maximizes its short and long term revenue and profit opportunities. You will ensure flawless execution, on-time delivery and contract adherence. You will coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions.

As a Service Delivery Coordinator, you will be responsible for:

• Preparing Technical Proposals and lead customer engagement for technical support
• Conducting job briefing during planning and debriefing after closing for every job/activity
• Coordinate Running multiple Complex Wellbore Intervention operations.
• Coordinate operations and lead the commercial engagement with customer when required.
• Communicating billing events to B&C using the Job Center ticket.
• Planning mid-range operation activity volume & complexity forecast to align the correct resources for Service delivery flawless execution & on-time delivery.
• Preparing with daily operational updates for their ongoing job activities as required
• Reporting incidents and manage communication with customers and internal.
• Overseeing ongoing operations and provides direct support to the field personnel on location.

Fuel your passion

To be successful in this role you will:

• Have a minimum of a technical diploma.
• Have 3-5 years of experience in Well interventions service delivery coordination (Operations Coordination) role.
• Have minimum of 10 years running complex fishing, Milling, Slot-recovery, casing exits/ Single and Dual Completion recovery, Open hole fishing, Single and Dual Section mills, strong experience in in both Offshore and Onshore Well interventions operations.
• Have knowledge of Whipstocks and Casing Exits Thru-tubing fishing and milling.
• Preferred to have strong Field + Technical + Office Coordination along with Sales experience in Well interventions.
• Have Strong customer engagement experience.
• Demonstrate effective communication, interpersonal and leadership skills with the ability to influence others and lead teams.
• Have thorough mechanical and application proficiency with Wellbore Intervention products.
• Have the ability to manage multiple project and deadlines.
• Have good leadership capabilities and ability to manage and coordinate field personnel.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Please discuss your preferred working patterns with the recruiter during the process

Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law

As a Service Delivery Coordinator, you will be responsible for:

• Preparing Technical Proposals and lead customer engagement for technical support
• Conducting job briefing during planning and debriefing after closing for every job/activity
• Coordinate Running multiple Complex Wellbore Intervention operations.
• Coordinate operations and lead the commercial engagement with customer when required.
• Communicating billing events to B&C using the Job Center ticket.
• Planning mid-range operation activity volume & complexity forecast to align the correct resources for Service delivery flawless execution & on-time delivery.
• Preparing with daily operational updates for their ongoing job activities as required
• Reporting incidents and manage communication with customers and internal.
• Overseeing ongoing operations and provides direct support to the field personnel on location

To be successful in this role you will:

• Have a minimum of a technical diploma.
• Have 3-5 years of experience in Well interventions service delivery coordination (Operations Coordination) role.
• Have minimum of 10 years running complex fishing, Milling, Slot-recovery, casing exits/ Single and Dual Completion recovery, Open hole fishing, Single and Dual Section mills, strong experience in in both Offshore and Onshore Well interventions operations.
• Have knowledge of Whipstocks and Casing Exits Thru-tubing fishing and milling.
• Preferred to have strong Field + Technical + Office Coordination along with Sales experience in Well interventions.
• Have Strong customer engagement experience.
• Demonstrate effective communication, interpersonal and leadership skills with the ability to influence others and lead teams.
• Have thorough mechanical and application proficiency with Wellbore Intervention products.
• Have the ability to manage multiple project and deadlines.
• Have good leadership capabilities and ability to manage and coordinate field personnel

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Please discuss your preferred working patterns with the recruiter during the proces