• Own and manage infrastructure services such as Server OS, Database Systems, Virtual Apps & Desktops, and Windows Domain Services
• Ensure stable, secure, and highly available operations across on-premise and hybrid/cloud environments
• Manage external service providers and monitor service quality, SLAs, and performance
• Oversee incident, problem, and change management for infrastructure services
• Drive standardization, automation, lifecycle management, and service improvements
• Collaborate with IT, security, and business stakeholders to ensure compliance, resilience, and cost Efficiency

A good match:

• Proven experience in IT Service Management and Service Delivery within infrastructure services (>5 years)
• Strong understanding of server operating systems, database systems, virtualization, and hybrid/cloud environments
• Good knowledge of ITIL processes such as Incident, Problem, Change, Capacity, and Service Level Management
• Experience in vendor management, service performance monitoring, and contract-related steering
• Strong communication, stakeholder management, and analytical skills
• Service-oriented, structured, accountable, and focused on continuous improvement
• Fluent English language skills, both oral and written

Your Benefits:

It's our priority to support you:

• Your flexibility: flexible hours | vacation account 
• Your growth: Digital Learning | Performance & talent development | leadership development | Apprenticeships | LinkedIn Learning
• Your value: Your voice at the table | Culture on an equal footing | Opportunities to shape & impact | Support for your full potential
• Your health and lifestyle: Company bike
• Your mobility: Job ticket | Deutschlandticket 
• Your life phases: Employer-funded pension | Childcare 
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