Advert Closes: Monday 23rd June
Are you passionate about delivering exceptional digital services and leading high-performing teams? Do you thrive in a dynamic environment where innovation, customer focus, and continuous improvement are at the heart of everything you do?
We’re looking for a Service Delivery Manager to join our Digital team and take ownership of delivering high-quality, reliable, and secure services across the enterprise. This is your opportunity to make a real impact, ensuring service excellence, managing key supplier relationships, and driving continuous improvement across our End User Compute function.

• Ensuring seamless service delivery and system support aligned with SLAs.
• Managing third-party suppliers and ensuring they deliver on strategic and commercial commitments.
• Leading a customer-centric team focused on service availability, performance, and cost-efficiency.
• Driving service insight and reporting to inform strategic decisions.
• Championing continuous improvement and innovation across service operations.
• Acting as a voice of the customer—gathering feedback and turning it into action.