Service Delivery Manager (all genders) at Wipro Limited
Düsseldorf, Nordrhein-Westfalen, Germany -
Full Time


Start Date

Immediate

Expiry Date

15 Sep, 25

Salary

0.0

Posted On

15 Jun, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Threat Intelligence, Mdr

Industry

Information Technology/IT

Description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

JOB DESCRIPTION

The ideal candidate will have extensive experience managing complex programs, a strong understanding of regulatory requirements, and the ability to lead cross-functional teams to implement secure, scalable, and compliant solutions.

TECHNICAL EXPERIENCE / SKILLS

10 years of experience in overall IT security architecture
Deep knowledge in Infra-Security concepts / architecture and tools Deep knowledge in Microsoft security architecture and tools
Advance experience in MDR, Threat Intelligence and Vulnerability Management Excellent knowledge in IT security regulations and standards
Hands-On experience in Infra Security

Responsibilities

Project Management and Delivery: Define priorities and scope; ensure on-time, within scope, and on budget delivery.Develop and maintain detailed project plans; manage resources, schedules, and budgets.Proven experience in driving project change initiatives.Ensure project aligns with organisational goals and regulatory requirements.
Stakeholder Engagement: Collaborate with business units, IT teams, and external vendors to gather requirements and ensure smooth project execution.Provide regular project updates to senior management and other stakeholders.
Governance and Compliance: Drive initiatives under Logging, Monitoring, Alerting, and Retention, ensuring adherence to best practices in operational monitoring and data retention requirements.Experience of working in a regulated environment with exposure to global regulatory requirements, including GDPR, SOX, PCI DSS, and ISO 27001.Implement robust governance practices to manage risks and ensure compliance.
Team Coordination and Leadership: Lead cross-functional teams, work alongside project managers, control owners, business analysts, and technical specialists. Foster collaboration and resolve conflicts to maintain project momentum.Facilitate improvements in IT Operations Management, promoting efficient and scalable processes across production environments. Lead geographically disbursed team and pull them together to achieve common objectives.Excellent written and verbal communications
Process Improvement: Continuously evaluate processes and propose enhancements to improve efficiency, scalability, and security.Develop and implement best practices for project delivery.
Risk and Issue Management: Identify, assess, and mitigate risks throughout the project lifecycle.Proactively manage issues and dependencies to avoid project delays.Manage the development and implementation of robust Incident Management processes covering both security and operational incidents.Lead projects focused on improving IT Asset Management, ensuring comprehensive asset tracking and lifecycle management.
Documentation: Project initiation, planning, execution, monitoring and closure documentation including but not limit project charter, project plan, various status report, performance report and project closeout report.

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