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Service Delivery Manager at An Post

, , Ireland -

Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

0.0

Posted On

09 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT service management, Stakeholder management, Communication, Coordination, Presentation skills, Service outage management, Technical capability, Decision making, Relationship building, Teamwork, Initiative, Customer focus

Industry

Utilities

Description

This role will be reporting to the IT Service Manager in Service Management Office(SMO). The Service Delivery Manager brings IT technical capability and knowledge to ensure services run smoothly, meet agreed standards, and deliver value to the business. Service Delivery Managers excel at bridging the gap between technical teams and customers and ensuring internal client satisfaction. The successful candidate will be required to go on-call or perform out of hours work as appropriate.

Responsibilities

The Service Delivery Manager ensures IT services run smoothly, meet agreed standards, and deliver value to the business. This role acts as a bridge between technical teams and customers to ensure internal client satisfaction.