Service Delivery Manager
at CGI
Toronto, ON, Canada -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 01 Dec, 2024 | Not Specified | 06 Sep, 2024 | 2 year(s) or above | Management Skills,Contact Center Management | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
This role is hybrid and requires you to be in our downtown Toronto office (250 Yonge Street) 2-3 times per week - subject to change at any time.
Responsibilities:
REQUIRED QUALIFICATIONS TO BE SUCCESSFUL IN THIS ROLE
Please choose at minimum 3 key competencies required to do the job:
1. Experience in End User Services and Contact Center Management. Experience in Amazon Connect, Service Now is required.
2. Exceptional client management and people management skills.
3. Always looking for opportunities to grow business by expanding the support scope, add new scope of work or by proposing new transformation initiatives.
LI-GS
REQUIREMENT SUMMARY
Min:2.0Max:3.0 year(s)
Information Technology/IT
IT Software - Other
Other
Graduate
Proficient
1
Toronto, ON, Canada