Service Delivery Manager

at  CGI

Toronto, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate01 Dec, 2024Not Specified06 Sep, 20242 year(s) or aboveManagement Skills,Contact Center ManagementNoNo
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Description:

This role is hybrid and requires you to be in our downtown Toronto office (250 Yonge Street) 2-3 times per week - subject to change at any time.

Responsibilities:

REQUIRED QUALIFICATIONS TO BE SUCCESSFUL IN THIS ROLE

Please choose at minimum 3 key competencies required to do the job:
1. Experience in End User Services and Contact Center Management. Experience in Amazon Connect, Service Now is required.
2. Exceptional client management and people management skills.
3. Always looking for opportunities to grow business by expanding the support scope, add new scope of work or by proposing new transformation initiatives.

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REQUIREMENT SUMMARY

Min:2.0Max:3.0 year(s)

Information Technology/IT

IT Software - Other

Other

Graduate

Proficient

1

Toronto, ON, Canada