Service Delivery Manager I at CNX

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

18 Sep, 26

Salary

0.0

Posted On

20 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Financial Reporting, Global Taxation, Audit & Reconciliation, Process Transition, Team Leadership, Client Management, US GAAP, UK GAAP, Ind AS, SAP, Oracle NetSuite, QuickBooks, Advanced Microsoft Excel, Analytical Problem-Solving, Inter-company Eliminations, Transfer Pricing

Industry

IT Services and IT Consulting

Description

Job Title: Service Delivery Manager I Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and meet customer expectations. Role and Key Responsibilities: · Financial Reporting & Consolidation: Manage end-to-end accounting operations, including inter-company eliminations, accruals, and sub-ledger closures for US GAAP, UK GAAP, or Ind AS. · Global Taxation: Oversee international tax compliance, including preparing tax returns, transfer pricing documentation, and liaising with global tax authorities. · Audit & Reconciliation: Review financial statements and perform statutory ledger reconciliations to ensure audit readiness and resolve complex accounting discrepancies. · Process Transition & Optimization: Lead knowledge transfer from client companies to the BPO team, and drive automation or process improvements using advanced tools. · Team Leadership: Manage and mentor large teams (50+ members), ensuring SLAs (Service Level Agreements) and strict deadlines are met for client deliverables. · Client Management: Act as the primary financial liaison for overseas clients, addressing queries and providing strategic business insights. Key Skills and knowledge: · 3+ Years of post-qualification experience in accounting, auditing, or taxation (experience in BPO/KPO, Big 4 firms, or managing US/UK clients is highly preferred). · Hands-on proficiency in ERP systems (e.g., SAP, Oracle NetSuite, QuickBooks) and advanced Microsoft Excel. · Excellent verbal/written communication, analytical problem-solving, and the ability to work in flexible shifts to match client time zones. Educational Qualification: Fully Qualified Chartered Accountant (CA). Disclaimer: 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.' Location: IND Chennai - International Tech Park Chennai Radial Road Language Requirements: Time Type: Full time Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.

Responsibilities

Manage end-to-end accounting operations, global tax compliance, and statutory ledger reconciliations for international clients. Lead large teams of 50+ members to ensure SLAs are met while driving process optimization and automation.