The Service Delivery Manager is an essential role that provides operational management to the Paediatric sub specialties at the St Mary’s and Hammersmith Hospital sites, including outpatient and inpatient activity. The Service Delivery manager takes responsibility for managing teams and key national projects such as RTT improvement. The Service Delivery Manager has line management responsibilities; provides operational support to the senior management team, maintains quality and safety standards and works on efficiency planning to ensure services are running effectively for our Children & Young People.
This broadly includes service improvement, business planning and staff management and you are expected to support the Business Manager to ensure the needs of the services and patients are met. As the service delivery manager, you should be organised and have a strong ability to manage multiple work-streams concurrently in a fast paced environment. You will be supportive of and strive to develop your administrative teams and always put the patient and their families first.
Assisting the Business Manager in developing, supporting and implementing plans for service improvement
Ensuring the required capacity of services
Management of staff and budgets for designated areas
Operational oversight of the paediatric department
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert

Please refer the Job description for details