GENERAL INFORMATION

Req #
WD00088161
Career area:
Services
Country/Region:
Canada
State:
Ontario
City:
Markham
Date:
Thursday, September 11, 2025
Working time:
Full-time

Additional Locations:

• Canada - Ontario - Markham

DESCRIPTION AND REQUIREMENTS

Key responsibilities include:

QUALIFICATIONS:

• Bachelor’s degree in business administration, information technology, or a related field.
• 7+ years of experience in service delivery or program management roles, preferably within managed services or IT outsourcing.
• Proven track record of managing large-scale, multi-year contracts.

SKILLS & CERTIFICATIONS:

• Strong understanding of Digital Workspace Solutions (DWS), including logistics, rollouts, and UEM services.
• Exceptional contract and scope management skills.
• Financial acumen with experience managing budgets and financial forecasts.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Strong problem-solving and decision-making capabilities.
• Proficiency in tools such as ServiceNow, Microsoft Dynamics, or other ITSM platforms.
• ITIL Foundation or higher.
• PMP or equivalent project management certification (preferred).
• Fluent in English.

Additional Locations:

• Canada - Ontario - Markham
• Canada
• Canada - Ontario
• Canada - Ontario - Markham

Please refer the Job description for details