Service Delivery Manager at Liberty
Maidstone ME14 1BG, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

21 Oct, 25

Salary

0.0

Posted On

22 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

WHAT WE NEED FROM YOU.

  • City & Guilds, NVQ Level 2 or equivalent in a technical/ supervisory/ management or similar discipline
  • A full UK driving license is essential
  • Flexibility and a positive attitude towards varied work and schedules
  • Excellent customer service skills with experience working with the public
  • A solid understanding of gas legislation and regulations
  • Strong knowledge of Health & Safety practices and working to best standards
  • Ability to manage your time and workload independently
  • Contract supervision experience, preferably within the social housing sector covering service, repair and installations
  • Prior experience in managing engineers and liaising with clients is highly desirable
Responsibilities

YOUR ROLE:

  • Manage multi-disciplinary teams across service, repair and installations
  • Provide an effective, high-quality service, repair and assist installation activities to domestic and non-domestic stock assets
  • Oversee group service delivery of contracts
  • Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair
  • Assist where needed all Liberty’s subsidiaries and external clients
  • Integrate the delivery team and assist in its delivery via the senior management team
  • Manage Contract Supervisors, Field Teams and Administration Teams
  • Through Supervisors, manage technical standards
  • Ensure effective supervision and control of all work carried out
  • Prepare valuations, agreement of variations and billing for all completed work
  • Effectively monitoring contracts throughout the contract period
  • Assist in the development of performance management
Loading...