Lead and manage cleaning operations across a portfolio of residential, commercial, and retail sites.

- Conduct regular site visits, quality audits, and toolbox talks.

- Ensure compliance with WHS regulations, ISO standards, and client KPIs.

- Act as the primary contact for building managers, strata committees, and FM providers.

- Optimise rostering, control costs, and drive process improvements (e.g., QR code systems, sustainability goals).

- Collaborate with a security service partner to support integrated solutions and incident response.

- Mentor site supervisors, manage staff performance,

 5+ years' experience managing multi-site cleaning or facility operations.

- Exposure to or understanding of security service operations (preferred but not essential).

- Proven stakeholder engagement with landlords, FM providers, and strata managers.

- Strong knowledge of:

- Cleaning Services Award

- WHS legislation

- ISO standards (9001, 14001, 45001)

- Commercially savvy - confident managing budgets, KPIs, and rosters.

- A proactive and solutions-focused leadership style.