Service Delivery Manager - Secure Power : New South Wales at Schneider Electric Industries Malaysia

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

03 Oct, 26

Salary

0.0

Posted On

05 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Technical Resource Management, Project Management, Account Management, Business Development, Operational Delivery, Data Analysis, Problem Solving, HSE Management, Quality Management, Workforce Planning, Stakeholder Collaboration

Industry

Automation Machinery Manufacturing

Description

Newly created leadership role with a growing global organisation Utilise your trade background and proven leadership capabilities Macquarie Park base and NSW focus – rewarding salary package + bonus + car! The Team Our diverse Services business provides 24/7 servicing for: hospitals, utilities, data centers, support for the resources sector and just about everything in-between. Our Schneider Electric portfolio covers UPS, critical cooling equipment, LV/MV switchgear, transformers, substation monitoring as well as a wide range of ancillary equipment. We enable owners, end users and custodians to minimise breakdowns, increase reliability, efficiency and safety while reducing costs and simplifying operations. The Opportunity Our Services team is growing and with growth comes opportunity. We are currently seeking an experienced Service Delivery Manager to be join our NSW team. Based in Sydney, you will bring your proven leadership experience and technical knowledge to lead others across our Secure Power (think Uninterruptible Power Supply, Batteries etc.) teams. You will get the opportunity to lead a passionate team of specialist Service Representatives who are “Wired Differently”. They get up early, travel far and tackle the toughest problems on the fly. They thrive on independence, problem-solving and making a real impact – every single day. Key responsibilities will see you: Utilising your skills and experience to lead a team of Service Representatives across our growing New South Wales operations Managing team performance, development and ensuring that resources are utilised in a way that enhances delivery as you utilise Schneider tools and adhere to set processes Frequently interacting with our Customers, focusing on account management and the development of new business opportunities within a market that is full of opportunity Collaborating with a variety of key stakeholders to drive Customer outcomes and ensure ongoing growth and success across a variety of emerging markets Playing a key technical role and acting as a role model when it comes to best practice across; systems, internal processes and the utilisation of tools that support a digitally focused organisation Providing regular reporting and insights in relation to; project status, business performance, financials and other key metrics Contributing to workforce planning, the management of Subcontractor resources, involvement in special projects and leading other proactive business improvement initiatives Role modelling HSE, Quality and committed to nurturing future talent through our Apprentices and the broader development of your team Our ideal candidate will possess: Relevant tertiary qualifications (Electrician or similar Technical Trade) coupled with proven experience in a similar leadership position Proven leadership capabilities and experienced in managing technical resources, ideally within a similar organisation/market (Services, Maintenance etc.) Well-developed project management skills and demonstrated experience across operational delivery in support of diverse technical projects and related Customers Intermediate IT skills, confident in your proven ability to leverage data to shape decisions, generate reports and provide specialist commentary when required Well-developed problem-solving abilities, strong on the technical but also someone who can achieve outcomes through people within a high-tempo environment Those with additional qualifications (Project Management, Engineering etc.) will be viewed favourably All applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for Interview. Schneider Electric does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. If any candidates are submitted in an unsolicited manner, we will consider this as a direct candidate application to Schneider Electric and no fee will be payable. EXTERNAL = Apply Now! Benefits of Working for Schneider Electric The list is long but importantly we offer a competitive salary package, access to our employee share plan and a wife range of employee benefits that you would expect. Beyond this we have a truly flexible approach to work with opportunities to work remotely, on-site at various Customer locations or in our SMART Macquarie Park office facility, including an on-site gym, FREE parking and EV charging facilities. Additionally, we offer all our employees a chance to build your career within our global organisation. With our game changing ‘Career Hub’ you have the opportunity to; work on global projects, explore future roles or establish a mentorship to grow your skills. The opportunities are at your fingertips. Flex@Work – a proactive, supportive and inclusive approach to flexible work options FREE access to Coursera – online University to support your ongoing development Fitness Passport – focus on your health and wellbeing Share program with the option to participate and receive discounts and contributions Annual Leave purchasing options to ensure you have flexibility in your downtime Discounts at major vendors such as; Clipsal, JB-HiFi and Hoyts just to name a few through our employee rewards schemes Ongoing training and development on an expanding portfolio of Schneider products Join the World’s Most Sustainable Company and known as a market leader Named as one of Glassdoor's Best Places to Work 2026 Be part of an organisation that lives it’s Values through Care and Inclusion #LI-JM7 Rewards designed for you Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page. * Country-specific programs and initiatives may be available. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €40 billion global revenue +9% organic growth 150 000+ employees in 100+ countries You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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Responsibilities

Lead a team of specialist Service Representatives in New South Wales to ensure high-quality delivery of Secure Power services. Manage team performance, customer accounts, and business growth while acting as a technical role model for best practices.