Dublin,
Ireland
Reference: VA238
Type: Permanent
Become a part of our team as a Service Delivery Manager – Studio Crewing Global Events in Dublin. Supervise global event staffing, cultivate client relationships, and guarantee smooth operational processes.

WHAT WE DO

EMG Gravity Media deliver an unparalleled range of media services and solutions to clients worldwide utilizing outside broadcast trucks, fly-packs and studios spanning the United Kingdom, ROI, Europe, the Middle East, the United States and Australia offering market-leading broadcast, technology, production, and post-production solutions across many of the world’s most-watched live events and entertainment programs.

SERVICE DELIVERY MANAGER – STUDIO CREWING GLOBAL EVENTS

Based at the Remote Broadcast Center in Dublin, the role will primarily involve managing our global staffing events contract. This position will be heavily client facing and will involve booking production & technical support crew, arranging contracts for freelancers, cross checking travel & visa requirements with our client. There will also be requirements review bookings put together quotes and managing billing & cost projections. While this role will mainly focus on the global event staffing, there may be a need to support and manage bookings for other client projects at times.
Where this role will require constant contact with EMG Gravity Media clients, we are looking for someone who is outgoing, can take initiative and problem solve. While this job is a Monday to Friday role for the majority of the time, there will be occasions where weekend working or working outside of traditional office hours will be required, to provide additional support to the client. This position will require a high travel flex and a valid passport must be held for the duration of the contract.

WHAT YOU’LL BE RESPONSIBLE FOR

Duties and responsibilities include, but are not limited to:

THIS ROLE IS FOR YOU IF

• At least 8 years of experience in a bookings, scheduling, or resource role within the broadcast industry.
• Strong teamwork skills.
• Proven track record of staff scheduling and time management.
• Ability to prioritize workload and delegate successfully.
• In depth knowledge of scheduling systems and reporting
• Demonstration of previous experience of some of the duties and responsibilities outlined in this job description.
• Solid planning and organizational skills.
• Attention to detail – take pride in representing accurate data with an acute attention to detail.
• Knowledge of esports Production is an advantage.
• Work well individually and as part of a team

Strategic Planning Business Acumen

• Continuous Improvement.
• Problem Solving, Resilience and Tenacity
• A positive, can-do attitude
• Excellent project management skills organized and works well under pressure.
• A clear and confident communicator, be able to adapt quickly to both production and on-air changes and remain calm under pressure.
• Accountability.
• Flexibility and Adaptability.