Service Delivery Manager

at  Tabcorp

SERVICE DELIVERY MANAGER

• 507541
• Sydney (Eora Nation), NSW, Australia
• Brisbane (Turrbal Country), QLD, Australia
• Melbourne (Kulin Nation), VIC, Australia
• Other
• Full Time - Permanent

ABOUT US

Tabcorp is Australia’s leading gambling entertainment company. Our 3000+ team is as diverse as Australia itself. Our people drive the iconic, homegrown, world-class brands TAB, Sky Racing and MAX. As an ASX-listed company, we’re proud to shape our industry for the better. To find out more about us and what we offer, visit our website.
We’re committed to creating an inclusive workplace where everyone feels valued for their contribution and has a sense of belonging. We welcome applications from candidates with visible and non-visible disability, or with any workplace accessibility requirements. Please reach out via careers@tabcorp.com.au should you require any accommodations or adjustments to ensure your full participation in our recruitment process.

As the Service Delivery Manager, you are the conduit between operational teams, key stakeholders, vendors & service delivery teams to drive operational excellence across all of gaming technology, including all phases of the ITIL service life cycle, to ensure SLAs are met and key Service Delivery priorities are of focus.
With a clear focus on data, you will provide meaningful metrics to enhance and uplift Gaming’s service offering. Your focus will be collaborating with key stakeholders and contributing to the end-to-end delivery of Gaming’s strategic objectives with the opportunity to add value where and how you see fit.