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Service Delivery Officer-BRANCH BANKING-Service at Kotak Mahindra Bank

, , -

Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

0.0

Posted On

18 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Customer-First Mindset, Banking Processes, Operational Support, Compliance Standards, MIS Reporting, Detail-Oriented, Coordination

Industry

Banking

Description

We are looking for a courteous and detail-oriented Service Delivery Officer (SDO) to manage personalized service requests and ensure smooth operational support for high net worth customers. The role involves coordinating with internal teams, maintaining compliance standards, and delivering timely business insights through MIS reporting. The ideal candidate will have strong communication skills, a customer-first mindset, and a solid understanding of banking processes.

Responsibilities

The Service Delivery Officer will manage personalized service requests and ensure smooth operational support for high net worth customers. This role involves coordinating with internal teams and maintaining compliance standards.