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e are currently recruiting a Service Delivery Officer to join our team for a 12-month fixed term contract. This role can be located at either Moruya, Leeton, Griffith or Wagga depot.
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he Service Delivery Officer reports to the Branch Administration Coordinator and plays a vital role in supporting the delivery of administrative services across Essential Energy’s Network Services division.
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he Service Delivery Officer provides operational and administrative support to internal teams and external stakeholders, ensuring accurate and timely processing of information, contractor claims, and stakeholder reporting. This role is key to enabling efficient business operations and maintaining high standards of customer service and compliance.
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• rovide administrative services across the division, ensuring efficiency and compliance with privacy and confidentiality standardsL
• iaise with internal departments and customers to support effective service deliveryU
• se business systems to manage and process workplace information in line with policies and proceduresR
• eview and process contractor and supplier claims in accordance with procurement and financial governance standardsS
• upport change management initiatives and contribute to continuous improvementD
• eliver stakeholder reporting aligned with divisional requirementsP
• articipate in training and development to support peak workloadsPromote diversity, equity, and inclusion in alignment with Essential Energy’s Code of Conduct
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