Service Delivery Officer L3 - Legal Service Support at East Midland Shared Services

, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

28 Jul, 26

Salary

27694.0

Posted On

29 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Financial administration, Legal documentation, Case management systems, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams, Administrative support, Data accuracy, Communication skills, Organizational skills, Attention to detail

Industry

Government Administration

Description

Contract Type: Permanent Working Hours: 37 hours per week Worker Type: Hybrid Worker Salary: Starting Salary is £26,824 (Level one) rising to £27,694 (Level three) per annum (pro rata for part-time) (Pay award pending) Location: Loxley House, Station Street, Nottingham NG2 3NG We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more… Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. * You can read more about the different benefits offered to colleagues working for Nottingham City Council here [https://eism.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/ncc/pages/1004]. About the Role We have an exciting opportunity to join our Service Delivery Team – Legal Support as a Service Delivery Officer. This full-time administrative role is central to supporting our solicitors and legal assistants who provide in-house legal advice to the Council's Children and Adults department. Previous experience of working in a legal environment (preferably with a children and adults legal background) is highly desirable but not essential, as full training will be given. As a key member of the team, you will work in a fast‑paced environment, producing high-quality legal documents with precision and accuracy, often to tight deadlines. You will also be responsible for using and maintaining our in-house case management system to ensure that information is recorded correctly and efficiently. This is a fantastic role for a confident, organised professional who takes pride in delivering excellent service and enjoys being part of a collaborative and supportive team. Key Responsibilities of the post holder · Provide financial administration in line with financial regulations · Prepare legal correspondence, court documents, reports and presentations to a high professional standard · Organise, maintain and develop our electronic practice and case management systems, ensuring accuracy and attention to detail · Use Microsoft applications (such as Outlook, Word, Excel, and Teams) confidently to support daily tasks · Support solicitors and legal assistants with a variety of administrative tasks About You The ideal candidate will have: · Has experience in Financial administration and understands the importance of following regulations · Are skilled in producing professional documents and correspondence · Enjoys working with case management systems and can maintain accurate, well-organised files · Are highly proficient in the use of Microsoft Office applications · Has excellent organisational skills, communication skills and a proactive approach · Works well independently as well as part of a team Note to all applicants - Please provide a supporting statement with your application, outlining how you meet the requirements of the role. Please note: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK at the time of application. You can find the job description for this post here [https://www.nottinghamcity.gov.uk/media/t1ehb0g5/7544-service-delivery-officer-l3-legal-service-support.pdf]. At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information [https://eism.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/ncc/pages/1014] for applicants page. For informal enquiries please contact Jane Pendergast, Service Delivery Manager - Legal & Governance by email at jane.pendergast@nottinghamcity.gov.uk [jane.pendergast@nottinghamcity.gov.uk] Closing Date: 17th May 2026 Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews will be held: TBC If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support [https://emss.org.uk/support] By applying to this job, you agree to our Terms & Conditions. [https://eism.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/pages/1006] Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits. In addition to working within a great team and a competitive salary you will have access to: * 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays with the ability to buy additional leave annually * Access to a generous, defined benefit pension scheme offering 17.9% * Smart Working – to support your work life balance * Health and wellbeing benefits including access to our Employee Assistance Programme * Discounted membership at selected local sports and fitness centres, cinema, shopping and much more! Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes. We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

Responsibilities

The role involves providing financial administration and preparing high-quality legal documents, reports, and correspondence. Additionally, the officer will maintain electronic case management systems and support solicitors with various administrative tasks.