Service Delivery Performance Specialist 60 at Philips

Best, North Brabant, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Delivery, Performance Management, Lean Techniques, Six Sigma, Data Analytics, Excel, PowerPoint, Power BI, Presentation Skills, Knowledge Sharing, Project Management

Industry

Hospitals and Health Care

Description

Job Title Service Delivery Performance Specialist 60 Job Description The Service Delivery Performance Specialist is responsible for working towards service delivery performance, encompassing financial, operational performance, productivity, and solution delivery performance, working under limited supervision. Your role : The role works to execute the established plans and objectives related to service & solution delivery performance improvement. The role implements programs aimed at enhancing performance. The role applies lean techniques, practical problem-solving, and Six Sigma methodologies to address and resolve problems effectively. The role assists in identifying areas for improvement in professional services, solution delivery, and service delivery. Maintain a global active interactive technical specialist’s community within markets and business units. Co-develop and host webinars for CT and AMI. Manage monthly performance Meetings for CT Manage global CT KPI’s and Drive continuous improvements initiatives Norms You're the right fit if: • Bachelor's / Master's Degree in Health Science, Engineering or Information Systems or equivalent. • Minimum 3 years of experience in areas such as Service Delivery, Performance Management or equivalent. • Experience working with cross functional teams on a global level. •Experience in data analytics, excel , PowerPoint ,(Power BI -advantage) • Presentation skills and knowledge sharing • Fluency in English Advantages : •Experience with medical device •Experience in project management *This position isn’t open for relocation How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. Indicate if this role is an office/field/onsite role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about our business. • Discover our rich and exciting history. • Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here. #LI-EU #LI-OFFICE At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Know Your Rights

Responsibilities

The specialist executes established plans and objectives for service and solution delivery performance improvement, applying lean techniques, problem-solving, and Six Sigma methodologies. Responsibilities also include maintaining a global technical specialist community, hosting webinars, managing monthly performance meetings, and driving global KPI continuous improvement initiatives.