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Service Delivery Specialist at Suncorp Group
SIS, New South Wales, Australia -
Full Time

Start Date

Immediate

Expiry Date

04 Sep, 25

Salary

0.0

Posted On

31 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description
  • Deliver IT/business services, manage escalations, and drive service improvement
  • Hybrid Working Environment + Bonus + Flexi Days (up to 5 days extra leave)
  • Sydney location with great WFH flexibility
Responsibilities
  • Support minor enhancements and system changes to maintain operational efficiency
  • Participate in on-call rotations and critical incident support outside regular hours
  • Coordinate with service providers and ops teams for consistent delivery
  • Assist in incident, problem, change, request, and security processes
  • Facilitate communication across ops, IT, and business stakeholders
  • Help coordinate cybersecurity tasks like patching, access, and vulnerabilities