Service Delivery Support

at  Northamptonshire Healthcare NHS Foundation Trust

We are looking for a bright and vibrant person, with a can do attitude to join our friendly and supportive team as a Delivery Support Administrator.
The post hours are 37.5 hours per week, Monday to Friday.
The post holder will provide comprehensive administrative support to the Service Manager for Children’s ADHD & ASD Team, CYP Community Eating Disorders & Paediatric Psychology and additionally provide full administration for the ECG/Bloods across the Directorate. Strong organisational skills, IT Skills (including Microsoft packages) and flexibility are required.
Additionally there is
We are seeking an individual who is enthusiastic, flexible and creative in their approach and can work alongside nursing staff and the wider multi-disciplinary team to provide quality and effective administration support.
In return, you will become a valued and integral member of a friendly and dynamic team, benefiting from a comprehensive supervision and appraisal system with a commitment to staff development.
To effectively manage self, workload and d ealing with all queries and directing as
To ensure that a high level of patient care is demonstrated at all times and that the privacy and dignity if all families and young people is
Provide comprehensive administrative support to the wider team and Service Manager.
Daily organisation of the office including opening post, distributing appropriately and proactively and delegating
Record queries from face to face/post/email/phone contact, and be responsible for passing on to the most appropriate person if beyond own control.
Tasks involving children’s records; scanning, archiving, emails, appointment booking and checking clinical
Provide admin support for the Service Manager inclusive of for E-Rostering duties, eExpenses, ESR, HR forms, maintaining staff records, facilitating appointments and the checking and sending of clinic
Provide Full Administration support for ECG/Bloods for the directorate (appointments, queries, scanning, letters etc)
Provide admin support with various waiting lists across the services.
Provide support to other members of administrative staff across the service in cases of sickness or leave
Given the vulnerability of the client group and the amount of client contact, any safeguarding concerns to be immediately raised with Team lead or lead clinician.
To offer training and support for administrative staff in the service including bank admin staff, and for clinical staff on systems and data
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be ‘outstanding’ by supporting opportunity, innovation, development and growth.
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the ‘About You’ Section of the document

Please refer the Job description for details